Data Deletion Instructions

Overview

At Flux, we respect your privacy and your right to control your personal data. This page explains how you can request deletion of your data collected through our integration with advertising platforms.

Types of Data We Collect

When you use our service, we may collect and process:

• Account Information: Basic profile data, account IDs
• Advertising Data: Campaign performance, metrics, spend data
• Audience Insights: Demographic data, engagement metrics
• Authentication Tokens: Encrypted access tokens for platform APIs
• Usage Data: How you interact with our platform

How to Request Data Deletion

Email Request Process

1. Send an email to contact@adpotters.com
2. Use the subject line: "Data Deletion Request"
3. Include in your email:
   • Your registered email address
   • Your Nexus account username or ID (if known)
   • Specific data you want deleted (or "all data")
4. We will verify your identity and initiate the deletion process
5. You will receive confirmation once your request is processed

Verification Process

To protect your privacy, we verify all deletion requests by:

• Confirming the request comes from your registered email address
• Validating account ownership through security questions if needed
• Sending confirmation emails at key stages of the process

What Happens After Deletion

• Immediate Action: Your data is marked for deletion within 24 hours
• Complete Removal: All personal data is permanently deleted from our active systems within 30 days
• Backup Data: Encrypted backups are purged within 90 days
• Confirmation: You receive email confirmation when process is complete
• Platform Access: We revoke all API access tokens with advertising platforms

Note: Some data may be retained where required by law (e.g., financial records for accounting purposes).