Privacy Policy

1. Introduction

Welcome to Flux ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices concerning the data we collect when you use our advertising management platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company details
• Billing Information: Payment details, billing address
• Platform Credentials: API tokens and access keys for advertising platforms

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, session duration
• Technical Data: IP address, browser type, device information
• Log Data: Error reports, performance metrics

2.3 Advertising Data from Connected Platforms

When you connect your advertising accounts, we may collect:

• Account Data: Account IDs, business information, user roles
• Campaign Data: Campaign performance, metrics, ad spend
• Audience Data: Demographic information, engagement metrics
• Creative Data: Ad copies, images, videos (metadata only)
• Billing Data: Invoice information, payment history

3. How We Use Your Information

• Provide Services: To deliver our advertising management platform
• Optimize Campaigns: To analyze and improve advertising performance
• Generate Reports: To create insights and performance analytics
• Customer Support: To respond to your inquiries and provide assistance
• Platform Improvement: To enhance our services and develop new features
• Security: To protect against fraud and unauthorized access
• Compliance: To meet legal and regulatory requirements

4. Advertising Platforms We Integrate With

Nexus may integrate with various advertising platforms including but not limited to:

• Meta Ads (Facebook/Instagram)
• Google Ads
• TikTok Ads
• LinkedIn Marketing Solutions
• Twitter Ads
• Pinterest Ads
• Snapchat Ads
• Amazon Advertising
• Other digital advertising platforms

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Cloud hosting, payment processors, analytics
• Advertising Platforms: Only as necessary to provide our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Retention

We retain your information only as long as necessary:

• Account Data: Until you delete your account or request deletion
• Advertising Data: For the duration needed to provide our services
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Legal Requirements: As required by applicable laws and regulations

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Limit how we use your data
• Objection: Object to certain data processing activities

8. Data Deletion Instructions

To request deletion of your data, please:

1. Email us at contact@adpotters.com
2. Use the subject line: "Data Deletion Request"
3. Include your registered email address and account details
4. We will verify your identity and process your request within 30 days

For detailed instructions, visit our Data Deletion Instructions page.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Security

We implement appropriate technical and organizational security measures to protect your data, including encryption, access controls, and regular security assessments.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.